Tuesday, February 9th, 2016 by Michael Sorrentino
Our team always goes above and beyond for our clients- Dan Alden is no exception. Recently, one of our insurance agents sent over a letter thanking Dan for his incredible service and attention to detail.
February 3, 2016
156089 Spring Hill Lane #112
Pflugerville, TX 78660
I just wanted to reach out to you and let you know how impressed I have been with Alden Roofing and
especially your efforts. Not only have you done a remarkable job in the repair of my home following the Catastrophic Hail Storm of 4/18/2015, you have gone above and beyond in your assistance with my
claim for my personal belongings. The quality of work has been superior - from your efforts to those of
the repair personnel. At the beginning, I asked you for one thing. Tell me what you are going to do and
then do what you tell me. You have delivered with flying colors.
Because of this great experience, I have referred no less than 30 of my clients to you for their hail
damage. I have had many contact me and let me know what a great referral your company was. They
have all been extremely satisfied with your company and their services. Also, I have referred several
acquaintances for roof replacement, and again, they have all been satisfied with your company.
I have been an insurance agent for 32 years and quite frankly, have been very disappointed with the
ethics and performance of the roofing industry as a whole. Meeting you and establishing this referral
source has been a great addition to my insurance agency and renewed my faith that there are good
roofing contractors out there.
Thanks you so much for your honesty, integrity, and dedication in dealing with me and my agency
clients. I appreciate the value you add to my agency!
Brian A. Besch, CIC LUTCF
Dan always goes above and beyond to prove to Alden's clients that we are the best, and it shows in feedback like this! If you're in need of the highest quality roofing partnered with the best customer service, call or contact us today to find out more or to schedule an appointment!
our service area